The training emphasises
positive handling as but one part of a whole setting approach
to behaviour management. Physical techniques should not be
taught in isolation. In Team-Teach training, they account
for only two out eight modules.
The training has evolved from a residential care and educational
background. It continually emphasises positive relationships
as being the key element in our working. The physical techniques
can help to protect and maintain these relationships.
The physical techniques have sufficient range and robustness
to be appropriate across the age and development range, for
both the intentional and non-intentional "challenging"
The physical techniques provide a gradual, graded system
of response commensurate with the situation, task and individuals
involved, allowing for phasing up or down as dictated to by
the circumstances at the time.
The use of force must be reasonable, proportionate and necessary.
There is an emphasis on appropriate and targeted verbal
and non-verbal communication Paraverbal skills matter at all
times, during a restraint however, it is what you say and
how you say it that is important.
The aim is for the person to calm down sufficiently so that
staff can return the physical control and help find a better
A calm approach with staff using (Communication, Awareness
/Assessment Listening/Looking and Making Safe skills) is expected
at all times when managing such situations.
Staff are encouraged to make a risk assessment, both before,
during and after any serious incident involving positive handling.
Running parallel with this risk assessment is the "duty
of care" question they have both to the service user
Staff numbers: Where there is time and sufficient resources
the emphasis should be on the involvement of at least two
members of staff when such crisis situations occur.
The training will aim to comply and work within "good
practice" guidelines produced by government departments..
Team Teach. has been actively involved with consultation by
government departments looking at "good practice"
principles in this area. Training will comply with the Human
There is an emphasis on the Health and Safety of course
members through-out the training. Support and co-operation
are key values with the emphasis being on using the minimum
amount of force that is necessary in order to achieve the
objectives. That the resistance used in training is proportionate
to the level of confidence and competence gained. Role-play
is carefully controlled by instructors and is not used until
course members have acquired sufficient skill and expertise.
The training venue, (the amount of available space) is an
important element in keeping training safe.
Although a serious subject, the training has a fun element
and will enhance team-work, co-operation and staff - morale.
Where possible, the expectation is that course members will
exhaust all behavioural management strategies before they
physically intervene. Where and when there is time, the physical
interventions should be viewed as a "last resort option"
for staff. All physical techniques should be endorsed in policy
and supported by management and those in "authority".
Where a service user requires repeated physical management,
the strategies and techniques should be planned for and agreed
in advance. They should be written out and included in individual
care/health/education / behaviour management plans.
Training will help Local Authorities / Organisations meet
their obligations under Health and Safety legislation, thus
reducing potential liability claims.
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(Updated October 2010)