1. A What is Team-Teach and how do l book a 6 or 12 hour course?
Team-Teach provides training to staff groups in Children's and Adult Services & Health Care Trusts in behaviour supports and interventions. The training combines both theory and practice, emphasising the need for staff to show restraint rather than apply it! Providing a risk assessment structure to the selection of physical interventions that best allow the employer to provide a safe workplace for service users and staff. Proving examples of best practice paperwork that underpins practice in this area.

Over 3,500 employers tutors deliver training to employees for whom their employer has a direct health and safety responsibility. They are able to deliver 6 and 12 hour courses, accounting between them for approximately 500,000 people in the U.K receiving training since 1997.

1: B Our 6 & 12 hour courses are all "in house" closed and designed specifically to address the risks that are present in particular service settings. We do not have a "one shoe size fits all approach" to training. Therefore, it is not desirable for an individual to join somebody else's course.

We do NOT offer open courses where individuals can join in. However, our courses are based on minimum costs. therefore, it is possible for a small group of staff to be trained, but the costs would be the equivalent of up to 12 participants. Courses are booked via our on line web site booking form. This will, once received, trigger an acknowledgement email informing you of the trainer allocated, their contact numbers and more information about training, including the need for the lead trainer, to carry out an initial pre training meeting with Senior leadership and management to discuss training needs and risk assess the training venue.

2. What is the background and development of Team-Teach?
Following The Children Act (1989) growing staff anxiety caused by allegations against and suspensions of staff, plus an increase in more challenging behaviour threatened the security and effectiveness of service settings managing children and young people displaying challenging behaviours.

As a Deputy Headteacher (1992 -1996) in a special school, it was the responsibility of George Matthews ( Director Team-Teach 1997- 2006) to establish a consistent behaviour handling policy and procedures by which staff actions could be judged. This local situation was also being experienced through out the U.K by services educating and caring for individuals who displayed challenging behaviours .

Before the training staff admitted that they:

" did not know how they would like to respond to challenging behaviour;
" wished they could respond to challenging behaviour more calmly;
" felt, after being faced with extremely challenging behaviour, that if they had behaved differently the outcome might have been better;
" physically intervened on a daily or weekly basis despite not being trained in the use of positive handling strategies.

Before 2000, there was no U.K accredited training framework designed specifically for staff groups responding to young people s challenging behaviours. Staff required an accredited training framework that took into account U.K Child Protection issues and provided a whole setting holistic response to behaviour supports and interventions.

Following research (Churchill Fellowship 1996) into best practice across the U.K and U.S.A. by George Matthews, advice and support from Aidan Healey OBE (Hon President of GSA and the staff and children of of Warnham Court Special School led to establishment of a training system which involved teams of people working together to safeguard their service and to teach individuals more socially acceptable ways of expressing their behaviours.

3. What are the learning objectives?
Following training improved performance would be demonstrated by course participants in:
" recognising the importance of and using de-escalation techniques and working as a team when managing challenging behaviours.
" applying an understanding of the legal implications of positively handling
" using a gradual and graded response to managing challenging behaviours and the use of positive handling as a last resort option.by applying an increased awareness of the need for documentation for the recording and reporting of incidents.
" using active listening skills and participating in a process of debriefing, repair and reflection.

4. How will course participant performance be affected and measured?
Course participants receive a set workbook and text book. They are required to achieve a 70% pass mark on the theory test and to demonstrate competence with regard to the physical skills. The criteria for competence being able to perform the skill without being prompted by the tutor. Team work is assessed through the application of communication help scripts provided and physical activities through out the course.

Individually numbered certificates are issued to those successfully completing the course. All elements of trainees participation are individually recorded by the tutors and records made available to staff and management.

A trainee individual evaluation and a trainer summary evaluation are completed following training and sent to the service manager. Team-Teach receives a copy of the summary form. A post course questionnaire can be distributed to staff groups 1-3 months following the training. Feedback from the questionnaire informs future training needs.

5. What do you expect trainees to learn during the training?
The aim is to achieve knowledge, skill and understanding related to the following areas:

" To understand and work within the key principles and values that underpin practice.
" To develop a range of responses: non verbal, para-verbal and verbal de-escalating and calming strategies, including a Help Script & Help Protocol when faced with challenging behaviour.
" To develop an understanding of causes and signs of aggression and conflict.
" To improve staff self awareness and self control whilst managing difficult behaviour
" To understand the typical stages of crisis behaviours and appropriate staff responses.
" To appreciate the importance of recording and reporting including risk assessment and behaviour management plans and the value of a process for monitoring and evaluating.
" To develop a gradual and graded range of personal safety and positive handling techniques, including standing and seated responses.
" To understand their involvement and entitlement to a post Incident support and de-briefing framework for all involved in serious incidents.

6. What are the learning activities the approach and methods?
The theory core modules above are delivered on all 6 and 12 hour courses. The initial meeting between the service manager and lead trainer decides the optional risk reduction physical elements to be delivered and advises the organisation on paperwork that underpins practice in this area.

The training approach is largely visual and involves a high level of interaction and involvement by trainees. The methods vary including: set PowerPoint delivery of information, interspersed with media clips and relevant working examples. Conducted role play, table top discussions around set activities, a low level physical team-building warm up, leading to core and optional physical activities. Trainees undertake a quiz to measure their gain in knowledge and theoretical understanding.

7. Why did you choose these activities?
We selected the activities to be informative, enjoyable, relevant to the specific working environments of the trainees, promoting teamwork and allowing for accelerated teaching and learning.

Resources required to ensure effectiveness and improved performance include: a standardised course work and text book, a unique trainees certificate. A web site www.team-teach.co.uk allowing registration for courses and acts as a resource area for updating and informing all levels of participants and tutors.

Finding and developing the right people to deliver the training is essential to the success of the programme. Effective trainers display the following characteristics:

" a commitment, balanced passion, enthusiasm and belief for the training and associated benefits for the individual, workplace and community.

" a credibility factor within the service setting receiving the training i.e the tutor should know what it feels like and where possible have direct experience of working in that type of service setting.

" a confidence and competence consistently evidenced over a 2-3 year period, centred around their knowledge, skill and understanding of the subject matter and a willingness to learn.

8. Why is this an example of exceptionally effective learning?
The cascade model of delivery has promoted rapid growth within a short time span. The summary evaluation reporting and recording quality and assurance procedures and systems have worked well.

The web site www.team-teach.co.uk has provided a total resource and information area. It has been well used by tutors and visitors.

The ability for tutors to use the web site and gain access to their password protected area to download the latest resources, contribute to the discussion forum, chat on line, view their work contact details via the tutor database, register for future courses as well as visiting current news issues has proved to be an effective conduit for teaching and learning.

Authorities have established posts of responsibility for the delivery and co-ordination of Team-Teach training.

In built into the training framework is a requirement for all tutors and course participants to attend refresher courses at which updates are provided as well as basic skill, knowledge and understanding refreshed and re-assessed. This allows the knowledge, skill and understanding gained by course participants and tutors on courses to be sustained and built upon over time.

9. What success can be expected?
Success can be measured by the extent to which staff groups and services have undertaken such accredited training and reported feeling better prepared to cope with difficult behaviour and more knowledgeable about the policies and procedures under which they were operating.

Success would be defined by the extent to which children, young people and staff would feel safe and secure within their working and living environments. (See research conducted by Portsmouth University April 2004)

10. How can we be re-assured that Team-Teach will reduce the risks related to behaviours presented in our particular service setting?
Following a closed course request for a 6 or 12 hour course a Senior or Principal tutor will make contact and arrange for an initial visit to meet and discuss the core and optional modules that are to be delivered within your setting. Our courses are shaped to meet your needs Apart from three core neck and arm personal safety responses all other physical responses are decided in discussion with management at the initial visit.

The selected modules should be informed by risk behaviours that have been displayed, evidenced via incident reports, statements, etc in the setting concerned.

The preference of Team-Teach is for whole staff training and for specialist services and settings to be able to resource themselves by developing their own in house  tutor support. This would allow service settings to refresh staff on a more regular basis and to train new staff as needs dictate.

11. How are the physical techniques developed, approved and decided upon?
Team-Teach provides a wide range of risk reduction positive handling techniques. They have been endorsed via the Risk Assessment Panel and the U.K Steering Group. (See News Section on the web site for details of compositions)

All members of these groups have an in depth knowledge of the techniques, many being tutors themselves.

No single technique is foolproof or can be guaranteed to be 100% effective. The physical techniques of Team-Teach will reduce risk, their effectiveness being linked to the confidence and competence of the individuals concerned.

12. Will the Team-Teach physical techniques provide risk reduction for the most difficult and dangerous of presenting behaviours?
For specialist service settings working with the highest risk behaviours it may be necessary to provide staff with additional advance modular training. Beyond the initial 12 hour course.

13. How do settings access the advanced Team-teach Modules?
Intermediate tutors can apply for a 4 Day advanced tutor course which will certify them to deliver advanced modules within their employer's service setting.

Advance modules can only be provided to staff groups who have already completed a 12 hour course and have a evidenced need for such knowledge, skill and understanding

Principal & Senior Tutors can also be contracted to deliver advance modules within service settings. For more details contact Team-Teach on 01825 740778 or email admin@team-teach.co.uk.

14. Who Supports & Accredits Team-Teach?
Team-Teach is accredited by British Institute of Learning Disabilities and received letters of support from the teacher unions: National Union of Teacher, National Association of Schoolmasters & Union of Women Teachers.

Team-Teach courses have received in 2006 the highest level of a National Training Award from the UK Skills Council. the training has received favourable comments from Inspection & Regulation Bodies such as Ofsted, Health & Safety Executive, Care Standards, etc..

15.How widely and in what service settings is the training framework being used?
Team-Teach training is used across a wide range of service settings, age ranges, local authorities & Health Care Trusts. As a training package with a core and modular training approach, it provides service settings with the flexibility to identify the relevant skills & strategies that reduce the particular risk within the service settings concerned.

Presently, the training is being used in playgroups / nurseries, primary & secondary mainstream, children's homes & special schools of all types of described special need, including secure & psychiatric units, health care trusts & adult respite care settings.

Team-Teach Ltd was established in 1997, since this time it has become the largest provider within the U.K. Having trained over 3, 500 tutors who between them have trained 500, 000 people in over 85 Local Authorities in the U.K.

16. Is there any published evidence about the implementation and/ or relative effectiveness of Team-Teach?
Portsmouth University have published research (April 2004) into the value and impact of Team-Teach training in mainstream education services. For the Executive summary and full report see Case Studies & Research area on the Home Page

Over half of the 32 trainees who attended the courses observed by the researcher had used both the de-escalation and positive handling techniques at the three-month follow up. They reported increased levels of confidence.

Seventeen LEA officers indicated their belief that Team Teach could make a positive contribution to:

" the feelings of safety experienced by students and staff in schools;
" staff confidence in their ability to manage challenging behaviour

After the training the staff reported feeling better prepared to cope with difficult behaviour and more knowledgeable about the guidelines under which they were operating.

The seventeen LEA officers indicated their belief that Team-Teach could make a positive contribution to the number of staff suspensions, assaults on staff and exclusions from school (Portsmouth University, April 2004)

There is evidence to show a 38% reduction in violent incidents over the last 3 years in the Social Services Department and workers are feeling more confident in the workplace. Redcar & Cleveland Social Services February 2003)

It would appear that Team Teach training has reduced the frequency, severity and number of incidents experienced prior to training in the primary schools and that schools are planning their responses to challenging behaviour with risk assessments and behaviour plans as suggested. In the majority of schools, the required paperwork and systems to record, monitor and evaluate incidents are now in place. Staff feel more confident and able to de-escalate confrontational situations more effectively. (Kent LEA March 2004)

There has also grown greater communications with parents and outside agencies who are more aware of our school policies, strategies and training concerning behaviour management strategies Teacher EBD Residential School

Team-Teach has provided a superb model for delivery in schools. Evaluations received from, the mainly, mainstream schools has been excellent, 12 tutors have delivered to 32 schools and over 3,000 staff. All school staff participate, including administration staff and site-controllers. Team-Teach has become a key strategy of the Borough Council and it is anticipated that funding for the initiative will become part of the core funding of the LEA. Newly- qualified staff always ask why such training in de-escalation techniques and approved handling is not taught in initial training courses. Pat Beilby Smith - Principal Educational Psychologist and BIT Manager Slough LEA

Evaluation of Team teach Intermediate Tutor Course. Testimonial by Stockton upon Tees L.E.A Team:"Everyone who attended the course found aspects of it pertinent to their present situation and could see the relevance of others in other circumstances / situations. All found the course very demanding not only physically but also emotional and mentally. The demands on course members with regard to preparation and reading each evening should not be ignored. Each day we were assessed upon techniques and principles of Team Teach and each presentation was to be delivered without notes of any description.

Following the course all members of decided to meet together to feedback to the authority their perceptions of Team-Teach. What follows is an attempt to make sense of the brainstorm sessions we had which looked at the positive and negative aspects of Team-Teach and our thoughts about implementation.

We would recommend Team-Teach for the following reasons:

" it is child centred
" it is based on defined procedures and therefore offers a common language
" it is not a power over techniques
" it emphasises the need for documentation's: behaviour policy
" handling policy
" handling / care plans
" use of IEP's
" incident reports
" emphasises the need for monitoring and evaluation
" accessible to ALL staff
" emphasis on protecting and promoting positive relationships
" sets use of physical techniques within legal context
" stresses need for follow up / learning to take place after physical intervention takes place
" explains conflict spiral and the strong emphasis on de-escalation
" compliments existing non physical behaviour interventions
" states that physical intervention should not be used in 95% of conflict situations
" protects staff by showing safe practises for both themselves and students
" uses non pain techniques " emphasis on risk assessment
" philosophy applicable to all establishments concerned with the care of young people
" uses a holistic approach to behavioural management - physical only one of many tools available to us
" emphasises need for staff to stay in control of their feelings
" course good team builder and generates feeling of unity and awareness of each others strengths and limitations

Written By: Alan Richardson ,Tony Knowles, Anne Hughff, Pauline Holbrook, Helena Cameron ( November 1999): Team Teach training has provided 'Our School' with greater team work. Staff morale has become improved due to staff feeling that they are able to cope with situations that may arise in a positive, gradual and graded approach and they are able to safely de-escalate situations. They have a greater understanding of using non verbal, verbal communications and other strategies concerning effective communication and a whole school approach has helped to make pupils and staff feel safer and supported.
There has also grown greater communications with parents and outside agencies who are more aware of our school policies, strategies and training concerning behaviour management strategies. I would recommend all schools to become more aware of the need for positive behavioural management strategies and Team Teach provides an outstanding training programme which is vital. Team Teach provides a way of management which continues throughout a schools life. It is not just a course that a member of staff takes; Team Teach provides continuous up to-date techniques covering all aspects of managing strategies and these benefit all staff to provide a safe, supportive environment for pupils and increased confidence and competence in management of challenging behaviour.
I have recommended Team Teach to many colleagues working in other schools and children's homes and I hope that other establishments take up the opportunities of Instructors courses and In-house training. In 10 years of teaching this is the first course that has provided me with a confidence for my safety, my pupils safety and away forward for staff and pupils together to build more productive and positive relationships.
The courses are clear, precise, practical and due to George Matthews extensive working experience with special needs pupils, relevant to situations in a variety of special schools and mainstream schools. The training complies with the good practice guide lines produced by the DfEE / DOH and this has enabled all the staff at our school to become more aware of the protection of children and staff.
Written By: Marie Collins
Senior Teacher EBD Residential School

17. What do the Unions think about Team-Teach?
THE NASUWT (Mary Howard (Legal & Benevolence Officer) Recognises that teachers need access to training which can provide them with appropriate strategies in managing challenging behaviour in schools. The Association recognises that the Team-Teach Approach is one of a range of options available to schools. The NASUWT is therefore prepared to recommend your programme as one of the courses available, when we respond to our members request for information on this subject.

THE N.A.H.T (Gareth James Senior Assistant Secretary Professional Advice:
I can certainly support the approach you have taken on the issue of Restraint as witnessed by the two conferences held by NAHT during which you have made a significant contribution. The feedback from members who attended the course, was certainly appreciative of the way in which you approached the topic and the down to earth practical advice that was provided on example situations.

I would have no hesitation in including you. In any other further training we provide for our members and would certainly recommend your approach as being one which would benefit schools seeking to develop their own strategies under the umbrella of their employers advice. The NAHT therefore, could recommend your.programme as one method of approach to this difficult subject when members make enquiries of us regarding who can provide training in this field

THE N.U.T. (JOHN BANGS Assistant Secretary Education & Equal Opportunities: The NUT believes that schools need a range of approaches to choose from in developing strategies to deal with pupils with behavioural difficulties. We could, accordingly, recommend your programme as one possible approach, when responding to members enquiries on this subject.

D.f.E.S / D.O.H / Ofsted & Health & Safety Executive: I was pleased also with the way you were able to strike a balance between the rights of staff to protect themselves and maintain order and keeping ones eye firmly on the need to maintain constructive relationships with children . John Rowlands Department of Health Social Services Inspectorate)

Ofsted: Team Teach and work in this area has also been crucial to school improvement. All staff are trained in positive and protective strategies for handling pupils. Ref number 115814 March 2001

Staff are calm, positive and purposeful in their approach and have high expectations of participation and behaviour by pupils. Teachers use the school s Team teach approach to the management and control of challenging and difficult behaviours very effectively to support pupils learning . Ref 121257 June 2000

The Team teach strategy used for challenging behaviour is also having a positive effect and all the pupils including those with autism and more complex needs, react positively to the appropriate assistance and direction from adults Ref: 109739 March 2000

&Her appointment as the Authoritys Team teach co-coordinator greatly strengthens management control of the risk reduction systems & Monmouthshire Local Authority Health & Safety Executive November 2002.

Advanced Courses receives the following comments : (Deputy EBD Headteacher) "Clarity, purpose, inclusive: delivery style, knowledge with experience; relevant; challenging; vivid illustrations; realism; intelligent & constructive discussions; shared experience; acknowledgement & sense of achievement; quality of participants and presentation. Oh Yes, humour!"

(Chief Executive, Independent EBD School) "Maintained TT philosophy whilst dealing with high level /risk techniques. The range of skills / background/ Knowledge and understanding of group members and tutors made the course"

(Maintained EBD Headteacher) "New topic of weapons responses given in extremely user friendly, easy to learn steps. Mini-bus and transport issues used collective knowledge and experience to problem solve, very useful"

(TT Lead tutor) "Quality of course participants, emphasis on audited need driven training, additional expertise of external tutors, regarding weapons & transport, the distilled simplicity of dealing with difficult situations and the emotional security"

18. Is there access to a network of other practitioners currently using this model (support networks) If so, how this work?
Yes. Team-Teach provides support networks at a variety of levels.

" Within the web site, www.team-teach.co.uk , when qualified Intermediate tutors receive a password and username that allows them complete access to a database of all registered tutors within the U.K. There is a commitment from all tutors and employers to share good practice including welcoming exchange visits.

" Team-Teach will distribute on its tutor courses examples of good practice documentation with regard to policy, behaviour support and intervention plans, incident reports, risk assessment, complaints, rights and responsibilities documents, de-briefing procedures, examples e.g. 6 & 12 hour training programmes, PowerPoint presentations to match

" A U.K. Steering Group has been established that provides a focus for sharing good practice at a strategic level. The Group also advises on future developments (See Steering Group area on Home Page)

" Principal & Senior tutors are also available to provide peer supervision and on going support. (A consultancy day is available - for further details contact admin@team-teach.co.uk.

19. What are the financial costs involved of training our own employees to be tutors?
Team-Teach has a quality control and assurance requirement that tutors must not train new staff alone and must operate within permitted tutor: course participant ratios. Therefore to deliver training it will take a minimum of 2 tutors for any number of participants between 1 to 24.

First, a tutor has to successfully pass a 6 or 12 hour course. (See Costs section on web site)

2009 Closed Costs = £ 150 .00p per person plus VAT There is a minimum number of 12 course members for Team teach to come to the hosting authority to qualify for this fee. Additional costs include tutors travelling 60p per mile, accommodation £ 95.00p per night and subsistence £ 30. 00p per night. VAT is applied to the total.

The course member can then apply to be an Intermediate tutor. Closed Costs = £ 965.00p per person for a 5 day closed course where TT comes to the hosting authority. Again the conditions as above apply. The intermediate certificate will allow the tutor to deliver the 6 and 12 hour course in house to employees of their employer. See "payslip test" below.

The Intermediate tutor can then apply for the 4 Day Advanced tutor course which meets aims to meet the highest levels of risk presented by individuals, including responses to objects that can be used as weapons, intentionally or otherwise. Also includes modules on ground recovery positions, issues around transport and challenging behaviour. TT Protocols apply.

The 4 Day Advance course closed costs are £ 965. 00 per person where TT comes to the hosting authority. Again same conditions apply. The Advanced certification will allow the tutor to deliver in house  Advance modules to employees of their employer. See "payslip test" below

20. Are Employer / local authority trainers allowed to lead training outside of their own service or employers settings?
No. Only Principal and Senior tutors contracted to and by Team-Teach Ltd can provide training outside of their employers service settings. Employers / local authority Trainers are permitted to train only employees of their employer - the "test" is that they usually share the same type of payslip, coming from the same employer i.e a Council or local authority, etc..Academy Schools / Colleges are therefore outside of this authority pay structure. Local Authority trainers cannot lead training in Academy Schools or Colleges without licence arrangements being agreed.

21. Can a In House tutor assist another tutor in a different employers service setting?
Yes. Providing the external tutor is only assisting and that the liability insurance arrangements are clearly the responsibility of the leading in house tutor it is possible for tutors to act as assistants across local authorities/Trusts/services.

22. How often do intermediate and advance tutors need to recertify?
From April 01 2009 Intermediate and advanced tutors first need to come back to be refreshed preferably within 12 but no later than 15 months. There is a 4 month grace period during which tutors can still assist, but not lead training. Tutors will also be required to refresh their knowledge via the news area of the TT web site and their skills by viewing the video files, (within their password protected area or their tutor's CD Rom) that are most relevant to their course delivery. These monthly e-learning "mini- refreshers" will be recorded within their log page in their tutor manual, which will be validated by a Principal trainer when they attend their refresher,

Advance tutors need to recertify every 15 months with 4 month grace period.

23. How often should a course member who has passed a 6 hour course be recertified?
From January 2003 the UK Steering Group decided as a minimum standard that a 6 hour course participant was required to recertify within a 3 year period.

24. How often should a course member who has passed a 12 hour course be recertified?
From January 2003 the UK Steering Group decided that as a minimum standard a 12 hour course participant was required to be recertified within a 24 month period.

Advanced "high risk" modules such as Ground Holds, Risk Reduction Responses to sharp and blunt objects, pool cues, chairs, etc need to be refrehed within a 12 month period of being taught.

Advanced "medium risk" modules such as: transport, responding to ground assaults, ground fights, dead weight to feet, all can be refreshed within 12 hour certificate time frame

25. What happens if my training certificate is out of date and l continue using the techniques?
Team-Teach will actively support employers and individuals who are acting in good faith and are working within published Team-Teach certification time scales.

Employers and employees who knowingly act outside of these time scales, Code of Practice & Protocols expose themselves to the potential of higher litigation and liability costs.

26. Are there any expectations that would be made of any employer / service setting wishing to undertake training in this model e.g. previous training, protocols, commitment of leadership and management ?
It is essential that leadership and management are committed to the implementation of this training for it to be a success. This commitment is displayed through participation in the actual courses and documented support within policy. Also in supporting in house tutors (time & resources) to deliver the training.

There would be an expectation within Team teach training that both the individuals, service settings & authorities were performing the training within the published Code of Practice and Protocols. (See web site links)

27. I have completed a minimum of a Team-Teach 6 hour Foundation course and wish to become a tutor. How do l go about this?
(Applicants may have instead completed a 12 hour course within the previous 24 months)
Individuals, who have a 6 hour certificate that is valid, i.e within a period of 36 months or a 12 hour certificate within the previous 24 months- the latter being our preferred standard for those wishing to take their training into staff groups working in special sercices ( Children's homes, Special Schools, hospitals, etc..) can apply on behalf of their employer to become trainers. We do not issue tutor certificates that allow them to go into private practice.

Open Registration can be completed via the link on line course registration web site registration process.

28. I am a trainer with another system, can l bypass the 6 hour course requirement?
No. Best practice suggests that individuals are significantly disadvantaged by not having experienced a 6 hour course.

29. What are the benefits of Team-Teach training?
" Team-Teach provides organisations with and stresses the importance of documentation that underpins and supports the process and people involved including: Policy (Local & Corporate), preferred de-escalation strategies, behaviour plans involving positive handling, incident reports, risk assessment forms, expressing concerns and complaints, recording, monitoring, evaluating templates, allowing authorities/service settings to develop them specifically for their own needs.

" A supportive framework for tutors & Local Authorities including rigorous quality control and assurance procedures (summary evaluation form, course members record of completion and random sampling form, post practice questionnaire)

" Access to a 24-hour telephone help line.

" Web site with updated News, courses (Tutor and re-accreditation) available and access to good practice materials, written guidelines / policies available on the Web site (Within tutors restricted page password / username required)

" Access to a UK Network of over 3, 500 registered tutors (committed to sharing good practice , including reciprocal visits) listed on the Website

" Tutors mpg files , Tutor Manual,, presentation pens, Key training expressions and activities for the staff room designed to raise and maintain the profile of the training

" Theory coursework booklet, text and Certificates including standardised Health questionnaire, course joining instructions and course evaluation form Foundation and Basic PowerPoint presentations programmes to go with 6 and 12 hour course outlines.

" Working within and recognition of the British Institute Code of Practice & DFES / DOH supported Accreditation Scheme for Training Providers in Physical Interventions

" Availability of tutor peer supervision providing support for training and related issues. Awarding of gold standard certification for service settings achieving gold standard criteria.

30. How do l go about becoming a Team-Teach tutor?
The first step is to have the support of your employer. As the tutor certificate will allow the individual to only provide training on behalf of their employer to employees for who their employer has a health and safety responsibility.

Second step is to pass a minimum of a 6 hour Foundation Team-Teach course. The 12 hour course is preferred and more appropriate for individuals who wish to take their training qualification into special services ( Children's Homes, Specials schools and units, Hospitals, etc..) Individuals can then apply for a 5 day intermediate tutor course.

Best practice suggests that the initial 6 hour course should be a closed event for that service setting and that the aspiring tutors should be part of the closed staff group receiving the training.

Protocols do not allow employers tutors to deliver training to new staff groups on their own. Therefore it is always a good idea to have at least two, preferably three tutors trained from one employers setting.

Individuals, who have a minimum of a 6 hour Certificate that is valid within the previous 36 months or a 12 hour certificate (the preferred qualification for those wishing to train in specials services or units, Children's Homes, Special schools, Hospitals, etc..) that is valid, i.e within a period of 24 months, can apply on behalf of their employer to become trainers. We do not issue tutor certificates that allow them to go into private practice

Course registration can be completed on line by clicking onto the course registration link via the web site registration process on www.team-teach.co.uk. A help line is available on 01825 740778