Best practice in this area is achieved through a whole staff
training approach, actively supported and attended by senior
leadership and management; where everybody hears the key messages
at the same time and are on the "same page" with
regard to knowing what is acceptable and unacceptable behaviour
and with regard to the latter, how to respond in a way that
is reasonable, proportionate and necessary.
Managers need to see beyond the words: restraint and physical
intervention and appreciate how their service will benefit
from all staff understanding that behaviour is a language,
often mismanaged because of a failure in understanding and
Therefore, our preferred and recommended training model,
providing the highest level of safeguarding, is for all staff
to receive training:
Option 1 : a 6 hour "Foundation" course (to reduce foreseeable low "mainstream" risk),
Option 2: a 12 hour "Basic" course (to reduce foreseeable medium "special service" risk) and where supported through evidenced health and safety needs, additional advanced modules (to reduce foreseeable elevated risk).
For large groups of staff in mainstream services, it is possible
for a smaller cohort of 12 or 24 participants (including
representation from leadership and management) to
be trained in "Option 1" above and then at least two individuals
attending this Foundation training, able to progress on to
the 5 day intermediate trainer course. This trainer certificate
would then permit them to train and refresh their own staff.
See course booking link for details about the Foundation and
intermediate trainer course. Staff working with, or in, special
needs settings, should complete the 2 day Basic course. These
"special" settings should have access to their own "in house"
All techniques have undergone (2006,
2009 & 2012) a legal and medical risk assessment review,
carried out by independent, medical and legal experts.